Learn more about what
happens with checked
baggage at San Francisco
International Airport (SFO)
Learn more about what
happens at San Francisco
International Airport (SFO)
passenger checkpoint
 
  The Transportation Security
Administration (TSA) provides
useful information about these
Screening topics:

Packing Tips
Baggage Locks
Hazardous Materials
Transporting Firearms and
Ammunition
Shoe Policy
Animal Screening
Pat-Down Procedures
No Fly List

(The above links will direct you
to the TSA site. Click the back
button to return to this site)
 
Customer Service Survey

In our continuing efforts to provide world-class security and world-class customer service,
we value your feedback. Please take a moment to complete our survey. Thank you for
flying out of San Francisco International Airport.
How are we doing?
The length of time you waited in line at the passenger security checkpoint was...
Much shorter
than expected
Shorter than
expected
As expected Longer than
expected
Much longer
than expected
The length of time for you and your belongings to be screened at the passenger
security checkpoint was...
Much shorter
than expected
Shorter than
expected
As expected Longer than
expected
Much longer
than expected
Overall, how would you rate the professional appearance of the passenger
security screeners?
Outstanding Good Average Below Average Unsatisfactory
Overall, how would you rate the courtesy and friendliness of the passenger
security screeners?
Outstanding Good Average Below Average Unsatisfactory
Overall, how satisfied were you with the information you received about the
passenger security screening process?
Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied
Overall, how satisfied were you with the handling of your personal belongings
by the passenger security screeners?
Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied
Overall, how satisfied were you with the appearance and amenities of the
passenger security screening checkpoint?
Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied
Compared to other airports, how would you rate your overall security
screening experience at San Francisco International Airport?
Superior than
other airports
Better than
other airports
About the same
as other airports
Not as good
as other airports
Unacceptable
Additional Feedback
Reason for travel:
Business Pleasure
Type of travel:
International Domestic
Personal Information
Providing the following information is optional.
Date Airline Time
Gender:
Male Female
Age:
18-under 19-35 36-50 Over 50
 
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