Learn more about what happens with checked baggage at San Francisco International Airport (SFO) Learn more about what happens at San Francisco International Airport (SFO) passenger checkpoint     The Transportation Security Administration (TSA) provides useful information about these Screening topics: Packing Tips Baggage Locks Hazardous Materials Transporting Firearms and Ammunition Shoe Policy Animal Screening Pat-Down Procedures No Fly List General Questions (The above links will direct you to the TSA site. Click the back button to return to this site)   Claims FAQs Q.   How do I contact the CAS Claims Department? A.   You can email us at claims@covenantsecurity.com or call us at 800-764-8050 (outside of the U.S. dial 650-581-4115) Monday - Friday 8:00 AM - 4:00 PM (Pacific Standard Time).       If my flight did not originate from San Francisco International (SFO) or Siuox Falls (FSD) Airports, where do I file a claim? What is Covenant Aviation Security’s Missing or Damaged Items Claims Policy? What do I do if I have already filed a claim with the TSA for a flight originating from San Francisco International (SFO) or Sioux Falls (FSD) Airports? What happens after I file a claim with CAS? How long do I have to file a claim with CAS? How long will it take to process my claim? Is there a claims appeal process? How do I contact the CAS Claims Department? How do I file a damaged or missing items claim? How do I file a personal injury or wrongful death claim? © 2008/2009 Covenant Aviation Security, LLC. All rights reserved.