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It is Covenant Aviation Security’s policy to perform proper investigations, determine
our responsibility, and take appropriate action for each claim. CAS does not pay for:
- Losses that occur when CAS adheres to TSA screening procedures or FAA
Hazardous Materials regulations;
- Damage or losses that occur when CAS did not physically handle or search your
baggage;
- Damage or losses that occur when CAS personnel are not involved;
- Damage or losses that occur due to the overall nature of aviation operations;
- Damage to fragile items that are not properly packed;
- External damage to luggage;.
- Damage to baggage locks that are not TSA recognized. For more information on
TSA-recognized locks, please vist the TSA website at www.tsa.gov.
CAS will accept claims from passengers in California or South Dakota no later
than three years past the date of loss.
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