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The Transportation Security
Administration (TSA) provides
useful information about these
Screening topics:
(The above links will direct you
to the TSA site. Click the back
button to return to this site) |
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Lost or Damaged Property FAQs
What can I do if my property is damaged during the passenger checkpoint
screening process?
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A primary goal for CAS screeners is to treat all passengers and their belongings
with courtesy, dignity, and respect during the screening process. At every San
Francisco International Airport (SFO) checkpoint location, multiple cameras
capture screening procedures and screener-customer interactions. To ensure
the highest level of security and customer service, these cameras are monitored
by CAS supervisors from a state-of-the-art Screening Control Center, which is
staffed 24 hours a day. |
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If damage to your property resulted from CAS personnel directly handling your
property during the passenger checkpoint screening process, please file a CAS
claim. For more information on how to file a CAS claim, please click here. |
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