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The Transportation Security Administration (TSA) provides useful information about these Screening topics:
(The above links will direct you
to the TSA site. Click the back
button to return to this site) |
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Lost or Damaged Property FAQs
What can I do if my property is lost at a passenger checkpoint?
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Items lost at passenger checkpoints are held for 30 days at the Covenant Lost and
Found Center. All items left behind at passenger checkpoint areas are logged
by
CAS personnel and turned over at the end of every shift. To reach our Lost and
Found Department please email to lostandfound@covenantsecurity.com or FAX
to
630-633-2626 your name, contact information, flight information, date that you
lost the item and a description of the item and we will get back to you as soon
as possible.
If your item was lost outside the checkpoint area, it would be turned into the
local
Air-carrier. Contact numbers for these are:
San Francisco International Airport (SFO):
United Airlines – (650) 634-1525
American Airlines – (650) 877-6121
All other airlines, contact SFO – (650) 821-7014
Sioux Falls Regional Airport (FSD) : (605) 336-0762
Note: For reference, if you find that your property has been lost at a passenger
checkpoint, please notify a CAS supervisor immediately before leaving the
checkpoint area. CAS will take action to help you recover your item(s),
including reviewing video of the passenger checkpoint area. To read more
about how CAS monitors the activities at passenger checkpoint locations,
please click here. |
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