Learn more about what
happens with checked
baggage at San Francisco
International Airport (SFO)
Learn more about what
happens at San Francisco
International Airport (SFO)
passenger checkpoint
 
  The Transportation Security
Administration (TSA) provides
useful information about these
Screening topics:

Packing Tips
Baggage Locks
Hazardous Materials
Transporting Firearms and
Ammunition
Shoe Policy
Animal Screening
Pat-Down Procedures
No Fly List

(The above links will direct you
to the TSA site. Click the back
button to return to this site)
 
 

The purpose of this website is to assist passengers who experience loss or damage to
personal property or personal injury resulting from Covenant Aviation Security (CAS)
screening operations on flights originating from the San Francisco International (SFO)
and Sioux Falls Regional (FSD) Airports.
 
FAQs About Missing or Damaged Personal Property
What can I do if my property is lost at a passenger checkpoint?
What can I do if my property is damaged during the checkpoint screening process?
What can I do if property is missing from my checked baggage?
What can I do if items are damaged in my checked baggage?
FAQs About Claims
If my flight did not originate from San Francisco International (SFO) or
Sioux Falls (FSD), where do I file a claim?
What is Covenant Aviation Security’s Damaged and Missing Items Claims
Policy?
What do I do if I have already filed a claim with the TSA for a flight originating
from San Francisco International (SFO) or Sioux Falls (FSD)?
What happens after I file a claim with CAS?
How long do I have to file a claim with CAS?
How long will it take to process my claim?
Is there a claims appeal process?
How do I contact the CAS Claims Department?
  For More Information
San Francisco International Airport (SFO)
Lost and Found Center
(if lost at the checkpoint):
800.764.8050
(Calling from Outside The United States
dial 00+1+650-821-8587)
sfolostandfound@covenantsecurity.com
San Francisco International Airport (SFO)
Lost & Found Department:
650.821.8587
Sioux Falls Regional Airport (FSD)
Lost & Found Department:
605.335.3257
By Email: claims@covenantsecurity.com
© 2008/2009 Covenant Aviation Security, LLC. All rights reserved.